Collection of Information
Information You Provide to Us:
We collect information you provide directly to us. For example, we collect information when you: access or use our websites; purchase our products; participate in a survey, contest, promotion, activity, or event; subscribe to our newsletter; communicate with us via third-party social media sites; request customer support; or otherwise communicate with us. The types of information we may collect directly from you include your name, email address, postal address, phone number, photographs, information about your sport interests, demographic information, and transaction history.
Information We Collect Automatically When You Use Our Websites:
When you access or use our websites, Outdoor Research may also automatically collect information about you such as:
Log Information. We log information about you when you visit and use our websites, including your Internet Protocol ("IP") address, access times, operating system, browser type and language, Internet Service Provider ("ISP"), and the web pages that you visit.
Information Collected by Cookies and Other Tracking Technologies. We may automatically collect information about you using cookies, web beacons, and other tracking technologies. "Cookies" are small data files stored on your hard drive by a website. Among other things, cookies help us to improve our websites and your experience, understand which areas and features of our websites are popular, and count visits. For more information about removing or rejecting cookies, please see "Your Privacy Choices" below. We may also collect information via web beacons (also known as "tracking pixels"), which are electronic images that may be used in our websites or in emails. Among other things, web beacons help us to monitor user activity, deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon.
Information We Collect From Other Sources:
Outdoor Research may also obtain information from other sources and combine that with information we collect about you.
Use of Information
We may use the information we collect about you for a variety of purposes, including to:
Provide, maintain, and improve our websites;
Provide and deliver products and services, process and complete transactions, and send you related information, including purchase confirmations and invoices;
Respond to your comments, questions, and requests and provide customer service;
Communicate with you about products, services, offers, promotions, contests, sweepstakes, rewards, and events, and provide other news and information about Outdoor Research and our select partners;
Process and deliver contest or sweepstakes entries and prizes;
Monitor and analyze trends, usage, and activities in connection with our websites;
Investigate and prevent fraudulent transactions and other illegal activities;
Personalize and improve our websites, and provide content, features, and/or advertisements that match your interests and preferences or otherwise customize your experience on our websites; and
Link or combine with other information we receive from third parties to help understand your needs and provide you with better service.
By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Sharing of Information
We may share personal information about you as follows:
With third-party vendors, consultants, and other service providers who are working on our behalf and who require access to your information to carry out their work (examples include operating and maintaining our websites, taking orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing consultation and assistance, distributing customer surveys, processing credit card payments, and providing customer service). These companies have access to personal information needed to perform their services or functions, but may not use it for other purposes.
We may share your name and postal address with other reputable companies so they may send you catalogs about products of potential interest. We do not share credit card information or email addresses with these third parties. If you are a California resident, please see “Your California Privacy Rights” below for more information with respect to this type of sharing.
When you sign up for and participate in the interactive areas of our websites, certain information about you may be displayed publicly, such as your name, photos, and any other information you choose to provide;
In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process;
If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights and property of Outdoor Research or others;
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company; and
With your consent or at your direction.
We may also share aggregated, non-personally identifiable information about you.
Social Sharing Features
Our websites may offer social sharing features or other integrated tools, which let you share actions you take on our websites with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features. We currently provide links to the privacy policies of the following third party social sharing services and may add others in the future:
We take reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Third Party Advertising and Analytics
You may access, update and correct your online account information at any time by logging into your online account and updating your preferences. If you wish to delete your online account, please email us at [email protected], but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of your information for a certain period of time.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.
You may opt out of receiving promotional emails from Outdoor Research by following the instructions in those emails or by emailing [email protected]. If you opt out, we may still send you non-promotional emails, such as emails about your account or our ongoing relations.
Your California Privacy Rights
YOU AGREE, THROUGH YOUR USE OF OUTDOORRESEARCH.COM, THAT YOU WILL:
1. Be a grownup (posting is a privilege). We expect you to post material that is fun, informative, humorous, supportive, thought provoking and real. We expect you to fully and honestly participate in the forum opportunities here in a way that creates a community of people bound by the same passion for human powered adventure. We aren´t interested in spam, flooding, advertisements, chain letters, pyramid schemes, and solicitations so don´t post them.
We expect you will not post material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of another´s privacy, or otherwise in violation of ANY law.
2. RESPECT OTHERS (AND THEY WILL RESPECT YOU)
You are solely responsible for the content of your messages and agree to indemnify and hold harmless Outdoor Research and any related websites like Outdoorresearch.com. We also reserve the right to reveal your identity (or any other information we have about you) in the event of a complaint or legal action arising out of information posted by you.
Copyright protection is real and applies to you. If you create a work, you own it. The same applies to someone else´s work; they create it, they own it. United States copyright law states that copyright protection subsists, in original works of authorship fixed in any tangible medium of expression, now known or later developed, from which they can be perceived, reproduced, or otherwise communicated, either directly or with the aid of a machine or device. If you have any doubts about this, check it out at http://www.copyright.gov/title17/92chap1.html. This applies to all material posted here including, but not limited to, photos and video clips.
Respect the material created and posted here. Do not post any copyrighted material here unless you own the copyright or you have consent from the copyright owner. If you use material which you do not have a right to, you are a thief and we prefer you go to someone else's website.
A. Assets (all imagery, documents, video, logos, etc…) on this site are either property of Outdoor Research or usage has been granted to Outdoor Research from the copyright owner.
B. Outdoor Research makes usage of all assets available only to authorized reps, retailers, distributors, media or their authorized third parties.
C. Assets available on this site must only be used to support the Outdoor Research brand.
D. Assets provided are not allowed to be modified in any way without explicit authorization from Outdoor Research
E. Photo credit must be given to photographers listed in IPTC metadata available in the photo files. An example of a photo credit is : Copyright 2011 Outdoor Research
F. Assets are not available for resale.
G. Assets are not available for distribution beyond marketing support for Outdoor Research.
3. REMEMBER THAT WE ARE NOT YOUR MOTHER (ALTHOUGH WE'RE SURE SHE'S A WONDERFUL PERSON)
You are responsible for maintaining the confidentiality of your password and shall be responsible for all usage of your user account and/or user name, whether or not you authorized that use. Contact the us if you become aware of unauthorized use of your account.
Remember that the information posted here is from individuals and has not been approved or reviewed for accuracy by us. If you rely on any information posted here, you do so at your own risk and you will not hold us liable.
If you have a commercial connection to a product or company, we expect you to say so when commenting on it.
We proudly hail from the Pacific Northwest; Seattle, Washington to be exact. Consequently, any disputes regarding this Agreement shall be governed by, and construed and enforced in accordance with, the laws of Washington.
Many internet users are concerned about the unauthorized usage of their private and confidential information. Outdoor Research may use information internally for advertising and marketing purposes. Outdoor Research does not sell any private or confidential information.
The Outdoor Research web site has been secured through internal and external systems to reduce the potential threat of criminal activities. We continue to make every effort to ensure that you have a secure shopping experience with Outdoor Research. If you have any concerns, please e-mail us at [email protected].
All financial transactions on the outdoorresearch.com website are secured via an SSL security certificate using the standard encryption. Credit card numbers and other personal financial information is transferred securely to our credit card processor. Credit card information is not stored permanently on our systems and is only stored for a very short time in order to transfer to our credit card processor.
Participating in this program is a privilege and there are guidelines that must be followed. Please note that as a buyer in this program, you must enter into an agreement between Outdoor Research and you, the Buyer. Once accepted, you the Buyer shall not sell Outdoor Research product to any individual, department, team or unit for a profit. At no time should Outdoor Research products be sold or diverted for resale in any environment whatsoever-including but not limited to Internet, swap meets or flea markets etc. Participation includes membership in our email newsletters and notifications to the buying group on special buying programs and offers. A new sales agreement will need to be submitted with the Buyer's first order of every calendar year. The Buyer agrees to these terms with initial purchase.
What are you waiting for! Get out there, buy our gear and post a review!