Frequently Asked Questions
Contact us at - [email protected]
Who can qualify for an Outdoor Research Group Sales purchase?[ View Answer ]
We are happy to extend our group rate discounts to various organizations, businesses, clubs and outdoor industry affiliated groups. Please contact us directly at [email protected] to find out if you qualify for our special group rate pricing.
What products can we purchase from the OR line?[ View Answer ]
Purchase inquiries are open to the entire Outdoor Research line and will be dependent on the season and product availability. Please note that not all colors and styles may carry over from season to season.
What form of payment do you accept?[ View Answer ]
We are able to process payment for these orders via credit card (visa or MC only). We are not able to accept American Express at this time. For orders exceeding credit balances, please contact us directly at [email protected] for credit application information.
Are samples available?[ View Answer ]
Depending on availability, samples may be provided prior to placing an order.
I am using Government funds to pay for the order. What do I need to do?[ View Answer ]
Any Government issued credit order will need to be processed through separate channels. Please contact [email protected] directly for information on placing these orders.
I’m interested in your tactical line. Is this product available for group purchases?[ View Answer ]
Our GOV line is available dependant on production availability for group sale purchases. Please contact [email protected] for pricing and sale availability.
Do you provide custom embroidery?[ View Answer ]
We do not provide an in house embroidery service but we are able to drop ship to any US location once you have a provider established.