*Canadian customers, due to CA Post strike, please choose a physical shipping address. Please note: Standard and expedited shipping times do not include processing.
|FedEx Ground||PO Boxes - APO/FPO
USPS Priority Mail
|Order Value||2-7 Business Days||2-12 Business Days||2 Business Days*|
|$0-$98.99||$8.95||Based on Zip Code||Based on Zip Code|
|99 +||FREE*||Based on Zip Code||Based on Zip Code|
Holiday Shipping Schedule - for delivery by 12/24/18 follow shipping cut-off dates below.
|US||US PRO||CA||CA PRO|
|USPS||13 December||7 December||-||-|
|FedEx Ground(CA Best Method)||13 December||7 December||13 December||7 December|
|FedEx 2-Day||18 December||12 December||-||-|
|FedEx 3-Day||17 December||11 December||-||-|
*APO/FPO not guarnateed
**ORDER BY 10:59am PST on these given dates
How long does it take for my order to ship once it is placed?
As fast as we can! Our warehouse crew ships online orders within 1-2 business day from the time they are placed. *Orders placed after 11am PST on Fridays or over the weekend will be processed the following Monday. If you’re heading out on an adventure and need your gear to ship by a certain day, please call our Customer Service Department at 855.967.8197 M-F from 7am to 5pm. We want you to be properly equipped, and we’ll be sure your order gets processed accordingly.
How will my order ship?
We ship all US orders out of our Seattle, WA warehouse using FedEx Ground for a flat rate based on order value (see chart above). As soon as your order leaves our location, an email confirmation will be sent to you with a link to your tracking number.
Washington locals: Group Shipping within the state typically takes one day, so paying for 2-day or 3-day shipping is not necessary. Save time and money by selecting Ground Shipping at checkout.
Please note FedEx Ground does not deliver to P.O. Boxes or Military APO/FPO addresses. These shipments will be delivered by USPS Priority Mail and the shipping rate is based on the weight and shipping location. You will receive an email confirmation with tracking number, letting you know your shipment has left our Seattle, WA warehouse.
*Free ground shipping is valid on all orders over $99.00, excluding tax and shipping charges. Please choose the Ground $0.00 option at checkout or call 855.967.8197 to receive this offer by phone. Offer is valid in the U.S. only and is not available for P.O. Boxes or Military APO/FPO addresses. *Pro Purchases are not eligible for free shipping and different rates apply.
Does Outdoor Research Ship Internationally?
Sorry. We currently only offer shipping within the United States and Canada.
Ground Shipping: All orders placed before 11am PST will ship within one business day (order placed on Monday before 11am will leave Outdoor Research on Tuesday or sooner). Orders placed after 11am PST will ship within one to two business days (order placed on Monday afternoon will leave Outdoor Research on Tuesday). Orders are not processed on weekends, meaning that any order placed after 11am on a Friday will not ship until the following Monday. Standard Ground shipping times are 2-7 business days from the time it leaves Outdoor Research with the first business day being the day of pick up from our location. Alaska and Hawaii may experience longer shipping times. P.O. Boxes and APO/FPO addresses will ship via USPS Priority Mail and transit times are 2-12 business days.
2-Day: All orders placed before 11am PST will ship that same business day. Orders placed after 11am PST will ship the next business day. Orders are not processed on weekends, meaning that any order placed after 11am on a Friday will not ship until the following Monday. P.O. Boxes and APO/FPO addresses are not eligible for FedEx 2-Day service. Expedited shipments to Alaska and Hawaii are not guaranteed.
3-Day: All orders placed before 11am PST will ship that same business day. Orders placed after 11am PST will ship the next business day. Orders are not processed on weekends, meaning that any order placed after 11am on a Friday will not ship until the following Monday. P.O. Boxes and APO/FPO addresses are not eligible for FedEx 3-Day service. Expedited shipments to Alaska and Hawaii are not guaranteed.
Overnight: Sorry, we do not currently offer overnight shipping.
If you placed an order and have any concerns about when it will ship, please don’t hesitate to call our Customer Service Department at 855.967.8197. All orders will receive an email confirmation once they have left our warehouse.
*Please note that Pro Purchases are not eligible for free shipping and order processing times are not guaranteed within one business day. Most orders take 5-7 business days to process. Orders may take 10-14 days to process during holidays and sale periods.