Rivet holding front hook is too small, allowing it to pop through the plastic shield after minimal use - with no hope in repairing. Instead of opting for a length warranty replacement process, just take the gaiters to a shoe/boot repair shop and have them install an actual lace hook (for boot). Such a replacement will provide a larger hook and wide flange that won't pull through. As far as the design, tell the boys in China to use better quality hardware - not just "enough to get by".
San Diego, CA