I once had an issue with an OR rain jacket that delaminated. They replaced it immediately without question. The service I received in that situation is the reason I now own another five articles of gear from them, including this jacket, which I run in every day and love in every way. I have other jackets that are packable, but not as packable as this one. I have others that are lightweight, but not this lightweight. And I have others that are comfortable, but not as flexible and invisible as this one. I cannot imaging a better running jacket than this.