Canadian guest returns
Step one: Find your PO Number at the top of the packing slip
Step two: Click button below to visit CA guest returns page
A. Input your order ID/PO number
B. Input your Billing Last name
C. Select “Find order by” either e-mail or zip code.
D. Input E-mail or Zip code
Step four: Select the “return” link
Step five: Select the item(s), size(s), color(s), quantities and reason for return and submit
Step six: Write the Return # generated (ending with an R) on the outside of your package.
Send Canadian Returns to:
Outdoor Research Returns Department
c/o NRI Distribution
Return #___________ (this is the Return # generated in step four)
8205 Dallas Drive
Kamloops, BC V2C 6X2