Shipping

Our US warehouse crew usually ships online orders within 1-2 business days (including 2 Day) from the time they are placed. Canada online orders usually ship within 1-2 business days from the time they are placed. During sale periods, processing times may increase by an additional 1-2 business days. *Orders placed after 11am PST on Fridays or over the weekend will be processed the following Monday. Estimated delivery times do not include processing/pending time/holidays. Orders are not able to be canceled or edited. Please allow 48hrs after processing for a tracking update. **Canadian couriers are currently experiencing delays. We cannot guarantee delivery by Christmas at this time.

We ship all US orders out of our Seattle, WA warehouse using FedEx or USPS. Canadian orders ship out of our Kamloops, BC warehouse using best method ground shipping. As soon as your order leaves our location, an email confirmation will be sent to you with a link to your tracking number. 

Within Washington state, paying for 2-day shipping may not be necessary. Ground Shipping typically takes 1-2 days business days, and Fed Ex Ground Economy typically takes 2-4 business days, but neither are guaranteed to arrive that quickly.

Orders can be placed online and picked up at our Seattle, WA Flagship store or at our Des Moines, WA Outlet store. Pickup orders may take up to 48 hours to process and will be held for 10 days. Retail store hours can be found here.

Sorry. We currently only offer shipping within the United States and Canada.

Are There Any Holidays When Outdoor Research Won't Be Processing Shipments?

Yes. Orders will not be processed and Customer Service will be closed on the following 2024 US and/or Canadian holidays:

US:

New Year's Day - January 1

MLK Day - January 15th

President's Day - February 19th

Memorial Day - May 27th

Juneteenth - June 19th

Independence Day - July 4th

Labor Day - September 2nd

Thanksgiving - November 28th & 29th

Christmas - December 24th & 25th

Canada:

Labour Day - September 2nd

Indigeous Women's Day "MMIWG" - October 4th

Thanksgiving - October 14th

Remembrance Day - November 11th

Christmas - December 25th

Boxing Day - December 26th

New Years Day - January 1st

Can My Order Be Shipped via a Freight Forwarder or Reshipper?

No. We do not allow shipping via freight forwarders or re-shippers under any circumstances.

Fed Ex Ground Economy times are 4-10 business days in transit. Your local Post Office or regional carrier may provide the final delivery. Alaska and Hawaii may experience longer shipping times. Orders are typically shipped 1-2 business days from the time they are placed. Orders placed after 11am PST on Fridays or over the weekend will be processed the following Monday.

Please note: Address changes and delivery re-directs are not available with this service.

Cost

Orders under $99 (before tax): $6.95

Orders $99+ (before tax): Free

Ground shipping times are 2-7 business days in transit. Alaska and Hawaii may experience longer shipping times. Orders are typically shipped 1-2 business days from the time they are placed. Orders placed after 11am PST on Fridays or over the weekend will be processed the following Monday.

Cost

Orders under $99 (before tax): $12.95

Orders $99+ (before tax): $6.95

Sorry, we do not currently offer overnight shipping.

Transit times are 2-12 business days via USPS Priority Mail (Canada Post for Canadian orders). Orders are typically shipped 1-2 business days from the time they are placed. Orders placed after 11am PST on Fridays or over the weekend will be processed the following Monday.

Cost

Orders under $99 (before tax): $8.95

Orders $99+ (before tax): Free

Things happen and at Outdoor Research we do our best to ensure that your gear is delivered to you in a timely manner. Please note that inclement weather delays and incorrect delivery address information do not qualify for a shipping fee refund.