How long does it take for my order to ship once it is placed?
As fast as we can, however due to COVID-19 precautions, current order processing may take longer. Our warehouse crew usually ships online orders within 7-10 business days (including 2 Day and 3 Day) from the time they are placed. *Orders placed after 11am PST on Fridays or over the weekend will be processed the following Monday.
How will my order ship?
We ship all US orders out of our Seattle, WA warehouse using FedEx Ground for a flat rate based on order value (see chart above) and all CA orders out of our Kamloops, BC warehouse using best method ground shipping. As soon as your order leaves our location, an email confirmation will be sent to you with a link to your tracking number.
Washington locals: Ground Shipping within the state typically takes one day, so paying for 2-day or 3-day shipping is not necessary. Save time and money by selecting Ground Shipping at checkout.
Please note FedEx Ground does not deliver to P.O. Boxes or Military APO/FPO addresses. These shipments will be delivered by USPS Priority Mail and the shipping rate is based on the weight and shipping location. You will receive an email confirmation with tracking number, letting you know your shipment has left our Seattle, WA warehouse.
Does Outdoor Research Ship Internationally?
Sorry. We currently only offer shipping within the United States and Canada.
Ground Shipping: Orders are not processed on weekends. Standard Ground shipping times are 2-7 business days from the time it leaves Outdoor Research with the first business day being the day of pick up from our location. Alaska and Hawaii may experience longer shipping times. P.O. Boxes and APO/FPO addresses will ship via USPS Priority Mail and transit times are 2-12 business days.
2-Day: Orders are not processed on weekends, meaning that any order on a Friday will not ship until Monday or Tuesday. P.O. Boxes and APO/FPO addresses are not eligible for FedEx 2-Day service. Expedited shipments to Alaska and Hawaii are not guaranteed.
3-Day: Orders are not processed on weekends, meaning that any order on a Friday will not ship until Monday or Tuesday. P.O. Boxes and APO/FPO addresses are not eligible for FedEx 3-Day service. Expedited shipments to Alaska and Hawaii are not guaranteed.
Overnight: Sorry, we do not currently offer overnight shipping.
If you placed an order and have any concerns about when it will ship, please don’t hesitate to call our Customer Service Department at 855-967-8197. All orders will receive an email confirmation once they have left our warehouse.
*Pro Purchase order processing times are not guaranteed within one business day. Most orders take 5-7 business days to process. Orders may take 10-14 days to process during holidays and sale periods.